Obtaining a Cell Phone Number as a Foreigner in Indonesia

1. What are the requirements for a foreigner to obtain a cell phone number in Indonesia?

To obtain a cell phone number in Indonesia as a foreigner, the following requirements are generally needed:

1. Valid Passport: Foreigners need to present a valid passport as proof of identity.
2. KITAS/KITAP: A Foreigner needs to have a KITAS (Limited Stay Permit Card) or KITAP (Permanent Stay Permit Card) to register a local phone number.
3. Local Sponsor: Some phone providers may require a local sponsor to vouch for the foreigner.
4. Residential Address: Providing a local residential address may be necessary for registration purposes.
5. Tax Identification Number (NPWP): Some providers may ask for a tax identification number, especially for postpaid plans.
6. Other Documents: Additional documents such as a visa or a letter of recommendation may be required depending on the cellular provider.

It is advisable to check with the specific mobile service provider for their exact requirements as they may vary slightly.

2. Can a foreigner use their existing foreign phone number in Indonesia?

Yes, a foreigner can use their existing foreign phone number in Indonesia. However, there are some limitations and considerations to keep in mind. Here’s how a foreigner can obtain a cell phone number in Indonesia:

1. Tourist SIM Card: For short-term stays, foreigners can easily purchase a prepaid tourist SIM card at airports, convenience stores, or mobile phone shops. These SIM cards typically come with a local phone number and data package for a certain period.

2. Long-Term Stay: If you plan to stay in Indonesia for an extended period, it is recommended to register for a postpaid plan with one of the major Indonesian cellular providers such as Telkomsel, XL Axiata, or Indosat Ooredoo. To do this, you will need to provide a copy of your passport and possibly a local address.

3. Virtual Phone Number Services: Another option for foreigners who prefer to keep their existing foreign phone number is to use virtual phone number services. These services allow you to have a local Indonesian phone number that can be directed to your foreign number, enabling you to receive calls and messages without changing your primary number.

Overall, while it is possible for a foreigner to use their existing foreign phone number in Indonesia, it may be more practical to obtain a local SIM card or phone number, especially for long-term stays or smoother communication with locals and businesses.

3. Are there any restrictions or limitations for foreigners obtaining a local cell phone number in Indonesia?

Foreigners face several challenges when trying to obtain a local cell phone number in Indonesia. Some limitations and restrictions include:

1. Residency Requirement: In most cases, foreigners are required to show proof of residence in Indonesia, such as a valid visa or work permit, to be eligible for a local cell phone number.
2. Identification Documents: Foreigners need to submit a copy of their passport and potentially other identification documents to the mobile operator for verification purposes.
3. Language Barrier: Some Indonesian mobile operators may only provide customer service in Bahasa Indonesia, which can be a challenge for foreigners who do not speak the language fluently.
4. Limited Options: Not all mobile operators may offer services to foreigners, leading to limited choices for obtaining a local cell phone number.

Overall, while it is possible for foreigners to obtain a local cell phone number in Indonesia, there are certain restrictions and limitations that they need to be aware of and navigate through.

4. Is it necessary for a foreigner to have a residency permit in Indonesia to get a cell phone number?

No, it is not necessary for a foreigner to have a residency permit in Indonesia to obtain a cell phone number. In Indonesia, foreigners can acquire a local SIM card and cell phone number by presenting their passport as identification at official stores of telecommunication providers such as Telkomsel, XL Axiata, or Indosat Ooredoo. Some additional requirements may include providing a local address for registration purposes. However, having a residency permit (KITAS/KITAP) may make the process smoother and potentially grant access to certain promotions or plans specifically designed for expats residing in the country.

5. How can a foreigner register for a local cell phone number in Indonesia?

Foreigners can obtain a local cell phone number in Indonesia by following these steps:

1. Valid Visa and Passport: Foreigners need to have a valid visa and passport with a minimum of 6 months validity to register for a local cell phone number in Indonesia.

2. Visit a Service Provider: Foreigners can visit one of the many service providers such as Telkomsel, Indosat, XL Axiata, or Three to apply for a local SIM card. These providers have various packages and plans to choose from depending on individual needs.

3. Provide Personal Information: Foreigners will need to provide personal information such as their name, address, passport details, and visa information to register for a local cell phone number in Indonesia.

4. Registration Process: Once the required information is submitted, foreigners may need to go through a registration process which may include fingerprint scanning or other biometric verification.

5. Activation and Usage: After completing the registration process, the local cell phone number will be activated and ready for use. Foreigners can now top up their phone credit and start using their new Indonesian phone number.

By following these steps, foreigners can successfully register for a local cell phone number in Indonesia and stay connected during their stay in the country.

6. Do foreign nationals require a local sponsor to obtain a cell phone number in Indonesia?

Foreign nationals in Indonesia are typically required to have a local sponsor in order to obtain a cell phone number. This process involves having a local individual or entity vouch for the foreigner and provide necessary documentation. The sponsor may be required to submit a copy of their identification card, proof of address, and in some cases, a letter of recommendation detailing the relationship with the foreign national. Once the sponsorship is secured, the foreigner can apply for a SIM card through one of the local telecommunications providers. It is important for foreign nationals to abide by local regulations and procedures when obtaining a cell phone number in Indonesia to ensure a smooth and compliant process.

7. Are there any specific documents that a foreigner must provide when applying for a cell phone number in Indonesia?

Yes, there are specific documents that a foreigner must provide when applying for a cell phone number in Indonesia. These typically include:

1. Valid passport: As a foreigner, you will need to present your valid passport as proof of your identity and nationality.

2. KITAS or KITAP: Depending on your residency status in Indonesia, you may need to provide either a KITAS (Temporary Stay Permit) or KITAP (Permanent Stay Permit) as proof of your legal stay in the country.

3. Local sponsor: Some telecommunications providers may require a local sponsor, such as an Indonesian citizen, to vouch for you as part of the application process.

4. Proof of address: You may also be asked to provide a proof of address in Indonesia, such as a rental agreement or utility bill, to confirm your place of residence.

It’s important to note that the specific requirements may vary depending on the telecommunications provider, so it’s recommended to contact the provider directly or visit their website to verify the exact documentation needed for obtaining a cell phone number as a foreigner in Indonesia.

8. Can a tourist visiting Indonesia get a temporary cell phone number?

Yes, a tourist visiting Indonesia can obtain a temporary cell phone number. There are several options available for tourists to easily get a local SIM card and phone number during their stay in Indonesia. Here’s how a tourist can get a temporary cell phone number in Indonesia:

1. Purchase a pre-paid SIM card from one of the major telecommunication providers in Indonesia such as Telkomsel, Indosat, XL Axiata, or Three. These SIM cards are widely available at convenience stores, kiosks, and official stores of the telco companies across different cities in Indonesia.

2. To purchase a SIM card, tourists will need to provide their passport as identification, as this is a common requirement for registering a new phone number in Indonesia. This process is quite simple and can usually be completed in a matter of minutes.

3. Once the SIM card is purchased and activated, tourists will receive a new local phone number that can be used for making calls, sending messages, and accessing data services during their visit to Indonesia.

By following these steps, tourists visiting Indonesia can easily obtain a temporary cell phone number to stay connected while exploring the country.

9. What are the procedures for a foreigner to port their existing number to an Indonesian telecom provider?

Porting an existing phone number to an Indonesian telecom provider as a foreigner typically involves the following procedures:

1. Check Eligibility: Ensure that your current number and provider are eligible for porting to an Indonesian telecom operator.

2. Choose a Telecom Provider: Select a telecom provider in Indonesia that offers number portability services.

3. Visit a Service Center: Visit a customer service center of your chosen telecom provider with your identification documents and proof of ownership of the existing number.

4. Fill out Forms: Complete the required forms provided by the telecom operator for number porting.

5. Provide Necessary Documents: Submit your identification documents, proof of ownership of the current number, and any other required paperwork.

6. Pay Fees: Pay any applicable fees for the number porting service.

7. Wait for Confirmation: Await confirmation from both your current provider and the new telecom operator regarding the successful porting of your number.

8. Activate New SIM Card: Once the porting process is complete, activate the new SIM card provided by the Indonesian telecom provider.

9. Test the Service: Test the service to ensure that the ported number is fully functional on the new network.

10. Are there any special considerations for expatriates working in Indonesia when obtaining a cell phone number?

As an expatriate working in Indonesia, there are specific considerations when obtaining a local cell phone number. Here are some important points to keep in mind:

1. Visa Requirement: Expatriates typically need a valid visa and work permit to stay and work in Indonesia legally. Some cellular providers may require proof of these documents before issuing a local SIM card.

2. Registration Process: In Indonesia, all SIM cards must be registered with the cellular providers as part of the government’s security measures. Expatriates will need to provide their personal details and possibly additional documentation during the registration process.

3. Language Barrier: While English is widely spoken in major cities and tourist areas, the customer service representatives at cellular providers may predominantly speak Bahasa Indonesia. It can be beneficial to have a local colleague or translator assist in communicating and completing the necessary steps to obtain a cell phone number.

4. Network Coverage: Different cellular providers offer varying network coverage across Indonesia. It’s advisable for expatriates to research and choose a provider with reliable coverage in the regions where they work and reside.

5. International Roaming: Expatriates may also consider activating international roaming services on their local Indonesian number if they frequently travel outside the country for work or personal reasons.

Overall, expatriates working in Indonesia should ensure they meet the necessary requirements, follow the registration process diligently, consider language barriers, choose a reliable network provider, and evaluate the need for international roaming to facilitate communication while staying in compliance with local regulations.

11. Is it possible for a foreigner to get a prepaid SIM card in Indonesia without a local address or ID?

Yes, it is possible for a foreigner to obtain a prepaid SIM card in Indonesia without a local address or ID. There are a few options available for foreigners to do so:

1. Purchase a SIM card from official stores: Some official stores of major Indonesian telecommunications providers, such as Telkomsel, Indosat Ooredoo, and XL Axiata, may issue SIM cards to foreigners without requiring a local address or ID. They may ask for a copy of your passport instead.

2. Buy a SIM card from authorized resellers: Some authorized resellers or agents of telecom companies might have more lenient requirements for purchasing a SIM card. They may request your passport and a hotel address or any temporary address where you are staying in Indonesia.

3. Use a passport at the time of purchase: In most cases, a foreigner’s passport is accepted as a form of identification when buying a prepaid SIM card. It is essential to carry your passport with you when visiting a store to purchase a SIM card.

It is important to note that the procedures and requirements for obtaining a SIM card may vary between different providers and regions in Indonesia. It is advisable to inquire directly at the store or with the telecom provider to understand the exact requirements for foreigners seeking to purchase a prepaid SIM card without a local address or ID.

12. How long does it typically take for a foreigner to receive a new cell phone number in Indonesia?

Obtaining a new cell phone number as a foreigner in Indonesia typically takes a few business days, depending on the service provider and the required documentation. The process usually involves visiting a local telecommunications provider’s store, presenting your passport or other identification documents, completing necessary forms, and completing any registration requirements. Once the paperwork is submitted, the activation of the new number can take anywhere from a few hours to a couple of days. It is advisable to inquire directly with the service provider for specific timelines and procedures involved in obtaining a new cell phone number as a foreigner in Indonesia.

13. What are the options for data plans and mobile phone services available to foreigners in Indonesia?

As a foreigner in Indonesia, there are several options available for obtaining a cell phone number and accessing mobile phone services in the country. Some of the key options include:

1. Prepaid SIM Cards: One of the most common ways for foreigners to get a cell phone number in Indonesia is by purchasing a prepaid SIM card. These are widely available at convenience stores, kiosks, and mobile phone shops throughout the country. Prepaid SIM cards typically offer a variety of data plans and packages to choose from based on your needs and budget.

2. Postpaid Plans: Some mobile operators in Indonesia also offer postpaid plans to foreigners, which require a monthly subscription fee. These plans often come with additional benefits such as discounted call rates, data packages, and international roaming options.

3. Tourist SIM Cards: For short-term visitors to Indonesia, there are tourist SIM cards available that offer data, talk time, and text messaging services for a limited period. These SIM cards can be purchased at airports, tourist information centers, and mobile phone stores.

4. International Roaming: If you prefer to use your existing foreign phone number while in Indonesia, you can opt for international roaming services provided by your home country’s mobile operator. However, be aware that roaming charges can be expensive, so it’s important to check the rates and terms before using this option.

5. Mobile Virtual Network Operators (MVNOs): Some MVNOs in Indonesia cater specifically to expatriates and foreigners, offering competitive data plans and services targeted towards this demographic.

Before choosing a mobile phone service provider in Indonesia, make sure to compare the different options available, consider your specific needs in terms of data, talk time, and coverage, and be aware of any restrictions or requirements that may apply to foreigners obtaining a cell phone number in the country.

14. Can a foreigner purchase a cell phone in Indonesia without having a local phone number?

Yes, a foreigner can purchase a cell phone in Indonesia without having a local phone number. Here’s how:

1. Visit a reputable cell phone store: Foreigners can simply visit a cell phone store in Indonesia to purchase a device. Most stores will sell phones to individuals regardless of whether they have a local phone number.

2. Provide identification: Foreigners will need to present a valid form of identification, such as a passport, when purchasing a cell phone in Indonesia. This helps verify their identity and ownership of the device.

3. Consider a prepaid SIM card: Once the phone is purchased, foreigners can easily buy a prepaid SIM card from local providers. This will give them a local phone number and access to Indonesian cellular networks for calls, texts, and data.

By following these steps, a foreigner can acquire a cell phone in Indonesia without already having a local phone number.

15. Are there any language barriers or language requirements for foreigners applying for a cell phone number in Indonesia?

Yes, there are language barriers that foreigners may encounter when applying for a cell phone number in Indonesia, as Bahasa Indonesia is the official language. While many service providers may have staff who can communicate in English, it is always beneficial for foreigners to have a basic understanding of Bahasa Indonesia to facilitate the process. In some cases, especially in smaller or more remote areas, English proficiency among service providers may be limited, making communication challenging for foreigners.

Additionally, some service providers may have language requirements for foreigners applying for a cell phone number. They may require certain documents to be in Bahasa Indonesia or may have forms that need to be filled out in the local language. It is advisable for foreigners to inquire with the service provider beforehand to understand any specific language requirements that may apply to the application process.

16. Can a foreigner transfer their cell phone number from one Indonesian telecom provider to another?

Yes, as a foreigner in Indonesia, it is possible to transfer your cell phone number from one telecom provider to another. The process of transferring a phone number between telecom providers in Indonesia is known as “porting. To initiate the porting process, you will need to visit a service center or store of the new telecom provider you wish to switch to. They will assist you in filling out the necessary forms and provide guidance on the specific requirements for porting, which may include providing valid identification documents, proof of address, and the existing SIM card or information. Once the porting request is submitted, it typically takes a few days for the switch to be completed, during which time you may experience temporary service disruptions. It is essential to ensure that your existing number is active and in good standing before initiating the porting process to avoid any complications.

17. Are there any differences in the requirements for obtaining a cell phone number in rural areas compared to urban areas for foreigners in Indonesia?

In Indonesia, the process of obtaining a cell phone number as a foreigner is generally the same whether you are in a rural or urban area. However, there might be slight variations in the requirements depending on the service provider and location. Here are some key points to consider:

1. Identification Documents: In both rural and urban areas, foreigners are typically required to provide a valid passport and a valid visa to obtain a cell phone number.

2. Address Verification: Some service providers may require proof of address, which can be more challenging in rural areas where formal addresses may be less common. In such cases, alternative forms of address verification, such as a letter from a landlord or a local resident, may be accepted.

3. Registration Process: The registration process for obtaining a cell phone number in Indonesia involves filling out a registration form and providing the necessary identification documents. This process is usually standardized across the country, but the efficiency and speed of processing applications may vary between rural and urban areas.

Overall, while the basic requirements for obtaining a cell phone number remain consistent, there may be practical differences in the application process and verification methods between rural and urban areas for foreigners in Indonesia. It is advisable to check with the specific service provider in the area where you plan to obtain the cell phone number to ensure compliance with their requirements.

18. What are the costs associated with obtaining and maintaining a cell phone number as a foreigner in Indonesia?

As a foreigner in Indonesia, obtaining and maintaining a cell phone number typically involves certain costs. These costs may vary depending on the service provider and the specific type of phone number you are looking to acquire. Here are some common costs associated with obtaining and maintaining a cell phone number in Indonesia:

1. SIM Card Price: Initially, you will need to purchase a SIM card from a local service provider. The price of a SIM card in Indonesia can range from IDR 5,000 to IDR 50,000, depending on the provider and the included features.

2. Phone Credit: In Indonesia, prepaid SIM cards are the most common option. You will need to regularly top up your phone credit to make calls, send messages, and use data. The amount you spend on phone credit will depend on your usage patterns and the specific tariff plan you choose.

3. Monthly Plans: Some service providers in Indonesia offer monthly plans that include a certain amount of data, calls, and messages for a fixed fee. The cost of these plans can vary based on the included features and benefits.

4. International Calling and Roaming Fees: If you intend to make international calls or use your phone number outside of Indonesia, you may incur additional charges for these services. It’s essential to check with your service provider about these fees to avoid any unexpected costs.

5. Registration Fees: Some service providers may charge a registration fee for setting up a new cell phone number. This fee can vary depending on the provider and the type of plan you choose.

6. Maintaining Balance: To keep your cell phone number active, you need to ensure that you maintain a minimum balance on your prepaid account. Failure to do so may result in the deactivation of your number.

It’s crucial to research and compare different service providers to find the most cost-effective option that suits your communication needs while staying compliant with local regulations for foreigners in Indonesia.

19. Is it possible for a foreigner to get a postpaid cell phone plan in Indonesia?

Yes, it is possible for a foreigner to obtain a postpaid cell phone plan in Indonesia. However, the process and requirements for foreign nationals may vary depending on the service provider. Here are some general steps to consider when trying to get a postpaid cell phone plan in Indonesia as a foreigner:

1. Valid Visa: You will typically need a valid visa to stay in Indonesia for an extended period. This could be a working visa, student visa, or other long-term visa.

2. Passport: You will need to present your passport as identification when applying for a postpaid plan.

3. proof of address: Some providers may require proof of address in Indonesia, such as a rental agreement or utility bill in your name.

4. Registration: You will need to register your SIM card with your personal information as part of the process.

5. Credit Check: Some providers may also require a credit check to determine your eligibility for a postpaid plan.

It’s important to inquire directly with the chosen mobile service provider for specific requirements and procedures as they can vary.

20. Are there any rules or regulations related to using a foreign-issued cell phone in Indonesia as a foreigner?

As a foreigner in Indonesia, there are some rules and regulations related to using a foreign-issued cell phone in the country. Here are a few important points to consider:

1. Registration Requirement: Indonesian regulations require that all mobile phones, including those brought into the country by foreigners, must be registered with local telecommunication authorities to be used on local networks.

2. IMEI Registration: In Indonesia, every mobile phone must be registered with its International Mobile Equipment Identity (IMEI) number to ensure that the device is not blacklisted.

3. Tariffs and Plans: Foreigners using a foreign-issued cell phone in Indonesia may need to choose from available local prepaid or postpaid plans, which may require valid identification and local address for registration.

4. Roaming Charges: Using a foreign-issued cell phone in Indonesia may incur roaming charges from your home country’s service provider. It’s advisable to check with your provider about the applicable charges before arriving in Indonesia.

5. SIM Card Purchase: Foreigners can easily purchase SIM cards from local providers in Indonesia by showing a valid passport. These SIM cards can be used in foreign-issued cell phones after the necessary registration process.

Overall, while there are regulations to adhere to when using a foreign-issued cell phone in Indonesia, the process of obtaining and using a local SIM card is relatively straightforward for foreigners visiting or residing in the country.